.page-faq {
  --faq-line: rgba(11, 79, 108, 0.14);
  --faq-line-strong: rgba(11, 79, 108, 0.32);
  background: var(--snow);
  color: var(--ink);
}

.page-faq .content-container {
  padding-inline: 1.25rem;
}

.page-faq .breadcrumb {
  margin-bottom: 1.25rem;
  font-size: 0.78rem;
}

.page-faq .breadcrumb ol {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  margin: 0;
  padding: 0;
  list-style: none;
  font-family: var(--font-mono);
  letter-spacing: 0.02em;
  color: var(--slate);
}

.page-faq .breadcrumb li + li::before {
  content: "/";
  margin-right: 0.4rem;
  color: var(--line-strong);
}

.page-faq .breadcrumb a {
  color: var(--ice-deep);
  text-decoration: none;
  border-bottom: 1px solid transparent;
}

.page-faq .breadcrumb a:hover,
.page-faq .breadcrumb a:focus-visible {
  border-bottom-color: var(--orange);
}

.page-faq .faq-section-head {
  max-width: 46rem;
}

.page-faq .faq-section-head p:not(.eyebrow) {
  margin: 0.7rem 0 0;
  color: var(--slate);
  line-height: 1.75;
  font-size: 0.98rem;
}

.page-faq .eyebrow {
  margin: 0;
  color: var(--pine);
}

.page-faq .section-title {
  margin: 0.45rem 0 0;
  color: var(--ice-deep);
  line-height: 1.18;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-open {
  padding-block: calc(var(--header-space) + 1.5rem) 2.75rem;
  background:
    radial-gradient(circle at 86% 2%, rgba(255, 106, 26, 0.16), transparent 46%),
    linear-gradient(158deg, var(--ice) 0%, var(--snow) 64%);
  border-bottom: 1px solid var(--faq-line);
}

.page-faq .faq-open-grid {
  display: grid;
  gap: 1.75rem;
}

.page-faq h1 {
  margin: 0.55rem 0 0.9rem;
  font-size: clamp(1.95rem, 6.4vw, 3.4rem);
  line-height: 1.08;
  letter-spacing: -0.01em;
  color: var(--ice-deep);
  font-weight: 900;
}

.page-faq .faq-open-copy .lede {
  max-width: 36em;
  margin: 0;
  font-size: 1rem;
  line-height: 1.8;
  color: var(--ink);
}

.page-faq .faq-open-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  margin-top: 1.4rem;
}

.page-faq .faq-open-actions .btn {
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0.7rem 1.25rem;
  border-radius: var(--radius);
  font-weight: 700;
  font-size: 0.92rem;
  border: 1px solid transparent;
}

.page-faq .btn-primary {
  background: var(--orange);
  color: var(--ink);
  border-color: var(--orange);
}

.page-faq .btn-primary:hover,
.page-faq .btn-primary:focus-visible {
  background: var(--orange-soft);
  border-color: var(--orange-soft);
}

.page-faq .btn-ghost {
  background: transparent;
  color: var(--ice-deep);
  border-color: var(--faq-line-strong);
}

.page-faq .btn-ghost:hover,
.page-faq .btn-ghost:focus-visible {
  border-color: var(--ice-deep);
  background: rgba(11, 79, 108, 0.06);
}

.page-faq .faq-metrics {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 0.75rem;
  margin: 1.75rem 0 0;
  padding: 1rem 0 0;
  list-style: none;
  border-top: 1px solid var(--faq-line-strong);
}

.page-faq .faq-metric-num {
  display: block;
  font-size: clamp(1.5rem, 5vw, 2rem);
  font-weight: 700;
  color: var(--orange);
  line-height: 1;
}

.page-faq .faq-metric-label {
  display: block;
  margin-top: 0.4rem;
  font-size: 0.78rem;
  color: var(--slate);
  letter-spacing: 0.02em;
}

.page-faq .faq-open-figure {
  margin: 0;
  border: 1px solid var(--faq-line);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--snow);
  box-shadow: var(--shadow-card);
}

.page-faq .media-frame img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-open-figure img {
  aspect-ratio: 3 / 2;
}

.page-faq .media-caption {
  display: block;
  padding: 0.7rem 0.9rem;
  font-size: 0.78rem;
  line-height: 1.6;
  color: var(--slate);
  background: var(--frost);
  border-top: 1px solid var(--faq-line);
}

/* ---------- 新手三步 ---------- */
.page-faq .faq-starter {
  padding-block: 2.75rem;
  background: var(--snow);
}

.page-faq .faq-starter-list {
  display: grid;
  gap: 0.9rem;
  margin: 1.6rem 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-starter-item {
  position: relative;
  padding: 1.15rem 1.15rem 1.25rem;
  background: var(--snow);
  border: 1px solid var(--faq-line);
  border-left: 3px solid var(--orange);
  border-radius: var(--radius);
  box-shadow: var(--shadow-card);
}

.page-faq .faq-starter-num {
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  color: var(--orange);
}

.page-faq .faq-starter-item h3 {
  margin: 0.5rem 0 0.4rem;
  font-size: 1.05rem;
  color: var(--ice-deep);
}

.page-faq .faq-starter-item p {
  margin: 0;
  font-size: 0.92rem;
  line-height: 1.7;
  color: var(--slate);
}

/* ---------- 步骤卡 ---------- */
.page-faq .faq-steps {
  padding-block: 2.75rem;
  background: var(--frost);
  border-block: 1px solid var(--faq-line);
}

.page-faq .faq-filter {
  display: flex;
  gap: 0.5rem;
  overflow-x: auto;
  margin: 1.35rem 0 1.5rem;
  padding: 0 0 0.5rem;
  scrollbar-width: thin;
}

.page-faq .filter-button {
  flex: 0 0 auto;
  padding: 0.5rem 0.95rem;
  border: 1px solid var(--faq-line-strong);
  border-radius: 999px;
  background: var(--snow);
  color: var(--ice-deep);
  font-family: var(--font-sans);
  font-size: 0.85rem;
  font-weight: 600;
  cursor: pointer;
  transition: background-color 160ms ease, color 160ms ease, border-color 160ms ease;
}

.page-faq .filter-button:hover,
.page-faq .filter-button:focus-visible {
  border-color: var(--ice-deep);
}

.page-faq .filter-button.is-active {
  background: var(--ice-deep);
  border-color: var(--ice-deep);
  color: var(--snow);
}

.page-faq .faq-step-grid {
  display: grid;
  gap: 0.85rem;
  align-items: start;
}

.page-faq [data-filter-item][data-filtered-out="true"] {
  display: none;
}

.page-faq .faq-step {
  border: 1px solid var(--faq-line);
  border-radius: var(--radius);
  background: var(--snow);
  overflow: hidden;
}

.page-faq .faq-step[open] {
  border-color: var(--faq-line-strong);
  box-shadow: var(--shadow-card);
}

.page-faq .faq-step summary {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.45rem 0.6rem;
  padding: 0.95rem 1rem;
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-step summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-step summary:focus-visible {
  outline: 2px solid var(--orange);
  outline-offset: -2px;
}

.page-faq .faq-step-num {
  flex: 0 0 auto;
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  color: var(--orange);
}

.page-faq .faq-step-title {
  flex: 1 1 12ch;
  font-size: 0.98rem;
  font-weight: 700;
  line-height: 1.5;
  color: var(--ice-deep);
}

.page-faq .faq-step summary .tag {
  flex: 0 0 auto;
  padding: 0.16rem 0.5rem;
  border-radius: 999px;
  font-size: 0.72rem;
  font-weight: 600;
  line-height: 1.5;
}

.page-faq .tag-orange {
  background: var(--ice);
  color: var(--ice-deep);
}

.page-faq .tag-pine {
  background: var(--pine);
  color: var(--snow);
}

.page-faq .faq-step-caret {
  flex: 0 0 auto;
  margin-left: auto;
  width: 1.4rem;
  height: 1.4rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: var(--frost);
  color: var(--ice-deep);
  font-size: 0.95rem;
  line-height: 1;
  transition: transform 180ms ease;
}

.page-faq .faq-step[open] .faq-step-caret {
  transform: rotate(45deg);
}

.page-faq .faq-step-body {
  padding: 0 1rem 1.1rem;
  border-top: 1px dashed var(--faq-line);
  margin-top: 0.15rem;
  padding-top: 0.85rem;
}

.page-faq .faq-step-list {
  margin: 0;
  padding: 0;
  list-style: none;
  counter-reset: faqstep;
  display: grid;
  gap: 0.6rem;
}

.page-faq .faq-step-list li {
  position: relative;
  padding-left: 1.7rem;
  font-size: 0.9rem;
  line-height: 1.75;
  color: var(--ink);
  counter-increment: faqstep;
}

.page-faq .faq-step-list li::before {
  content: counter(faqstep);
  position: absolute;
  left: 0;
  top: 0.18rem;
  width: 1.2rem;
  height: 1.2rem;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--orange);
  color: var(--ink);
  font-family: var(--font-mono);
  font-size: 0.7rem;
  font-weight: 700;
}

.page-faq .faq-step-tip {
  margin: 0.8rem 0 0;
  padding-left: 0.7rem;
  border-left: 2px solid var(--pine);
  font-size: 0.82rem;
  line-height: 1.7;
  color: var(--slate);
}

/* ---------- 回访 ---------- */
.page-faq .faq-return {
  padding-block: 2.75rem;
  background: linear-gradient(180deg, var(--snow) 0%, var(--ice) 100%);
}

.page-faq .faq-return-grid {
  display: grid;
  gap: 1.75rem;
  align-items: start;
}

.page-faq .faq-return-copy .lede {
  margin: 0.8rem 0 0;
  font-size: 0.98rem;
  line-height: 1.8;
  color: var(--ink);
  max-width: 36em;
}

.page-faq .faq-return-list {
  margin: 1.4rem 0 1.5rem;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 0.75rem;
}

.page-faq .faq-return-item {
  padding: 0.9rem 1rem 1rem;
  background: var(--snow);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius);
}

.page-faq .faq-return-num {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.14em;
  color: var(--pine);
}

.page-faq .faq-return-item h3 {
  margin: 0.4rem 0 0.35rem;
  font-size: 1rem;
  color: var(--ice-deep);
}

.page-faq .faq-return-item p {
  margin: 0;
  font-size: 0.9rem;
  line-height: 1.7;
  color: var(--slate);
}

.page-faq .faq-return-copy .btn {
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  padding: 0.7rem 1.25rem;
  border-radius: var(--radius);
  font-weight: 700;
  font-size: 0.9rem;
}

.page-faq .faq-return-figure {
  margin: 0;
  border: 1px solid var(--faq-line);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--snow);
  box-shadow: var(--shadow-soft);
}

.page-faq .faq-return-figure img {
  aspect-ratio: 10 / 7;
}

/* ---------- 会员权益问答 ---------- */
.page-faq .faq-qa {
  padding-block: 2.75rem;
  background: var(--snow);
}

.page-faq .faq-qa-grid {
  display: grid;
  gap: 0.85rem;
  margin-top: 1.6rem;
}

.page-faq .faq-qa-item {
  padding: 1.1rem 1.1rem 1.2rem;
  background: var(--ice);
  border-radius: var(--radius);
  border-bottom: 3px solid var(--ice-deep);
}

.page-faq .faq-qa-q {
  margin: 0;
  font-size: 0.98rem;
  line-height: 1.55;
  color: var(--ice-deep);
}

.page-faq .faq-qa-a {
  margin: 0.6rem 0 0;
  font-size: 0.9rem;
  line-height: 1.75;
  color: var(--ink);
}

.page-faq .faq-qa-more {
  margin: 1.4rem 0 0;
  font-size: 0.9rem;
}

.page-faq .faq-qa-more a {
  color: var(--ice-deep);
  font-weight: 700;
  text-decoration: none;
  border-bottom: 2px solid var(--orange);
  padding-bottom: 0.1rem;
}

/* ---------- 五类索引 ---------- */
.page-faq .faq-index {
  padding-block: 2.75rem;
  background: var(--ice-deep);
  color: var(--snow);
}

.page-faq .faq-index .eyebrow {
  color: var(--orange-soft);
}

.page-faq .faq-index .section-title {
  color: var(--snow);
}

.page-faq .faq-index .faq-section-head p:not(.eyebrow) {
  color: rgba(247, 251, 254, 0.76);
}

.page-faq .faq-index-grid {
  display: grid;
  gap: 0.75rem;
  margin-top: 1.6rem;
}

.page-faq .faq-index-col {
  padding: 1rem 1rem 1.1rem;
  background: rgba(247, 251, 254, 0.07);
  border: 1px solid rgba(247, 251, 254, 0.18);
  border-radius: var(--radius);
}

.page-faq .faq-index-col h3 {
  margin: 0;
  font-size: 0.98rem;
  color: var(--snow);
}

.page-faq .faq-index-count {
  display: inline-block;
  margin-top: 0.45rem;
  padding: 0.12rem 0.5rem;
  border-radius: 999px;
  background: var(--orange);
  color: var(--ink);
  font-size: 0.72rem;
  font-weight: 700;
}

.page-faq .faq-index-list {
  margin: 0.7rem 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 0.4rem;
}

.page-faq .faq-index-list li {
  position: relative;
  padding-left: 0.85rem;
  font-size: 0.85rem;
  line-height: 1.6;
  color: rgba(247, 251, 254, 0.86);
}

.page-faq .faq-index-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.62rem;
  width: 0.32rem;
  height: 0.32rem;
  background: var(--orange-soft);
  transform: rotate(45deg);
}

.page-faq .faq-index-more {
  margin: 1.5rem 0 0;
  font-size: 0.88rem;
}

.page-faq .faq-index-more a {
  color: var(--orange-soft);
  font-weight: 700;
  text-decoration: none;
  border-bottom: 1px solid currentColor;
  padding-bottom: 0.1rem;
}

/* ---------- 人工支持 ---------- */
.page-faq .faq-help {
  padding-block: 2.75rem 3.25rem;
  background: var(--snow);
}

.page-faq .faq-help-grid {
  display: grid;
  gap: 0.85rem;
  margin-top: 1.6rem;
}

.page-faq .faq-help-card {
  padding: 1.1rem 1.1rem 1.2rem;
  background: var(--snow);
  border: 1px solid var(--faq-line);
  border-top: 3px solid var(--pine);
  border-radius: var(--radius);
  box-shadow: var(--shadow-card);
}

.page-faq .faq-help-card--cta {
  border-top-color: var(--orange);
  background: var(--frost);
}

.page-faq .faq-help-card .contact-label {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 0.74rem;
  letter-spacing: 0.1em;
  color: var(--slate);
}

.page-faq .faq-help-card .contact-value {
  margin: 0.45rem 0 0;
  font-size: 1rem;
  font-weight: 700;
  line-height: 1.55;
  color: var(--ice-deep);
  word-break: break-word;
}

.page-faq .faq-help-note {
  margin: 0.55rem 0 0;
  font-size: 0.85rem;
  line-height: 1.7;
  color: var(--slate);
}

.page-faq .faq-help-card .btn {
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  margin-top: 0.85rem;
  padding: 0.55rem 1rem;
  border-radius: var(--radius);
  font-size: 0.85rem;
  font-weight: 700;
}

@media (min-width: 720px) {
  .page-faq .faq-open-grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);
    align-items: center;
    gap: 2.25rem;
  }

  .page-faq .faq-starter-list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 1rem;
  }

  .page-faq .faq-step-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-qa-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-index-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-help-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 1040px) {
  .page-faq .content-container {
    padding-inline: 2rem;
  }

  .page-faq .faq-open {
    padding-block: calc(var(--header-space) + 2.25rem) 3.5rem;
  }

  .page-faq .faq-starter,
  .page-faq .faq-steps,
  .page-faq .faq-return,
  .page-faq .faq-qa,
  .page-faq .faq-index,
  .page-faq .faq-help {
    padding-block: 3.5rem;
  }

  .page-faq .faq-return-grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    gap: 2.5rem;
    align-items: center;
  }

  .page-faq .faq-index-grid {
    grid-template-columns: repeat(5, minmax(0, 1fr));
  }

  .page-faq .faq-help-grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .faq-step summary {
    padding: 1.05rem 1.15rem;
  }

  .page-faq .faq-step-body {
    padding: 0.9rem 1.15rem 1.2rem;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .filter-button,
  .page-faq .faq-step-caret {
    transition: none;
  }
}